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2022 Retail Shopper Snapshot: 20,000 Consumers Weigh in on the Modern Customer Experience

In today’s competitive and uncertain shopping landscape, retail and brand executives are overwhelmed by opportunity. With so much rich data on consumer behavior available and so many different ways to act on it, the way forward is less certain than ever. You have a thousand different paths in front of you — how do you choose the most effective next step forward and act on it?

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Dima Volovik

EVP of Product and Engineering

Dima Volovik is the EVP of Product and Engineering at Trax Retail — Shopkick.

Dima Volovik is the accomplished product and engineering leader who led teams to deliver innovative and commercially successful e-commerce products, marketplaces, and enterprise solutions for Amazon, Comcast, Fandango, and Universal Music. Before joining Trax, Dima was the Director at Amazon, where he led product development and Engineering for Amazon Appstore and Amazon Prime Video, CTO at Fandango, and Paciolan, head of technology at Golf Channel/Golf Now, and Global VP of Direct to Consumer Technology at Universal Music Group. Dima’s expertise includes developing consumer products, marketplaces, and enterprise solutions.

Dima grew up in Baku, Azerbaijan, where he received his MS in Electrical Engineering from Azerbaijan Oil Academy, and he currently resides in Los Angeles, California, with his family.